Terms of Use

1. Who we are and what this covers

ForecastCity is a market analysis and charting platform operated by [[LEGAL_ENTITY]] ("we", "us"). These Terms of Use are the agreement between you and us for the ForecastCity website, the Web App, the 4CastMachine AI outputs, the mobile and desktop clients, our MetaTrader tools, and every other service we make available under the ForecastCity name (together, the "Service").

By creating an account, accepting these terms in the app, or continuing to use the Service, you agree to be bound by them. If you do not agree, do not use the Service.

2. The most important thing on this page

ForecastCity is an educational and analytical tool. It is not investment advice, and nothing in it is a recommendation to buy or sell anything.

4CastMachine AI produces forecasts and draws guide-lines on charts using technical, fundamental, sentiment, and news inputs. A forecast is a probabilistic view of what price may do. It is not a prediction, not a promise, and not a personalised recommendation. We do not know your financial position, your objectives, your tax situation, or your risk tolerance, and we do not take them into account.

You alone decide what to trade, when, and with how much. Every order you place is your own decision and your own responsibility.

3. Risk warning

Trading foreign exchange, commodities, indices, crypto assets, and derivatives carries a high level of risk and is not suitable for everyone. You can lose more than your initial deposit with leveraged products.

• Past performance, including any historical accuracy shown for our forecasts, does not indicate future results.
• Forecasts are wrong some of the time. A tool that is right more often than not is still wrong often enough to ruin an account that is sized badly.
• Market data can be delayed, incomplete, or incorrect. Do not rely on it as the sole basis for a trade.
• Only risk money you can afford to lose entirely.

If you are unsure whether trading is appropriate for you, seek advice from an independent, licensed financial adviser before you start.

4. Eligibility

To use the Service you must be at least 18 years old, have the legal capacity to enter into this agreement, and not be barred from using it under the laws that apply to you. You are responsible for checking that your use of the Service is lawful where you live.

You may not use the Service if you, or any entity you act for, are subject to sanctions that would make providing it to you unlawful.

5. Your account

You must give accurate registration information and keep it current. You are responsible for everything that happens under your account, including anything done by someone you gave access to.

• Keep your password and any API keys private. Tell us immediately at [[CONTACT_EMAIL]] if you believe your account has been compromised.
• One person, one account. Do not share, sell, rent, or transfer your account.
• We may suspend or close an account that is shared, resold, automated against our rules, or used to abuse promotions, trials, rewards, or the Partner Program.

6. Subscriptions, payments, refunds, and trials

Paid plans are described on our pricing page. Prices, plan contents, and included limits can change; we will tell you before a change affects a period you have already paid for.

• Subscriptions renew automatically for the same period unless you cancel before the renewal date.
• Cancelling stops future renewals, and you keep access until the period you paid for ends. Cancelling does not refund that period by itself; refunds follow the rules below.
• Free trials and promotional rewards, such as extra AI usage, are granted at our discretion and may be withdrawn if they are abused.
• You are responsible for any taxes, bank charges, currency conversion costs, or network fees that apply to your payment.
• Chargebacks or payment reversals may result in immediate suspension of your account.

Refunds. We refund the full amount you paid in these cases:

• A new purchase of a plan of one month or longer (not a renewal), if you ask within 14 days of paying. Each account can use this once.
• An automatic renewal of a 6-month or 12-month plan, if you ask within 14 days of the renewal payment.
• An extra AI balance you bought (section 7) and have not used at all, if you ask within 14 days of buying it.

We do not refund other renewals, plans shorter than one month, or an AI balance you have started to use. We do not refund a payment for which a chargeback or a PayPal dispute or claim has been opened, or the payments of an account closed under section 5. A payment made in cryptocurrency is refunded in USDT, for the US dollar amount we received, to a wallet address you give us. To ask for a refund, contact our support team. It checks each request against these rules and sends the refund back the way you paid.

Where consumer law in your country gives you a right to a refund or a cooling-off period, that law applies and nothing here removes it.

7. AI features and AI usage

Some features use large language models and other AI systems, including the AI Trading Assistant, the AI Trading Coach, the Knowledge Base assistant, and content tools.

• AI output can be incomplete, out of date, or plainly wrong. Verify anything that matters before acting on it.
• AI output is not financial, legal, or tax advice.
• Do not paste secrets, credentials, or other people's personal data into AI features.

Your AI usage. Each plan, including the Free plan and the free trial, includes an amount of AI use. Your account shows it as the percentage you have left and the date it resets.

• How much an answer uses depends on the work it takes. A long or complex request uses more than a short one.
• Your AI usage resets at the start of each period. For a subscription that is monthly, counted from the day it started. On the Free plan it is each calendar month. A free trial has one amount for the whole trial.
• Unused AI usage does not carry over to the next period.
• AI usage has no cash value. It cannot be exchanged for money, transferred, or refunded.
• Rewards, such as finishing a Getting started step or a tutorial, a gift, or a referral, can add extra AI usage. Your account shows it as "+1x", where 1x is what a Free account gets for AI in a month. Extra usage stays until you use it.
• Where we offer it, you can buy an extra AI balance. It is spent little by little as you use AI, only after your plan's AI usage and any extra usage are used up. Your account shows the balance in dollars and what it was spent on.
• When all of it is used up, AI features pause until your usage resets or you add a balance.
• AI features may also pause for a short time when our total AI capacity for the day or the month is reached.
• We may change the amounts included in plans, how AI usage is counted, and which features use it. A change never reduces what you already have in the current period. We tell you about changes that matter before they apply.
• Extra usage or a balance obtained through abuse, or through a payment that is later reversed, may be removed.

8. Acceptable use

You agree not to:

• Scrape, crawl, mirror, or bulk-extract data, charts, forecasts, or content from the Service.
• Resell, redistribute, or publicly rebroadcast our forecasts, guide-lines, or market data.
• Reverse engineer, decompile, or attempt to derive the models or logic behind 4CastMachine AI.
• Circumvent any limit, paywall, entitlement check, rate limit, or watermark.
• Use automated systems against the Service beyond what we document and permit.
• Upload malware, attempt to breach our security, or interfere with other users' access.
• Use the Service to break the law, to launder money, or to hold yourself out as licensed to give investment advice when you are not.
• Represent yourself as affiliated with, endorsed by, or speaking for ForecastCity without our written permission.

9. Third-party data and services

Market data, price feeds, exchange information, payment processing, and messaging are provided in part by third parties. Their accuracy, availability, and timing are outside our control. We pass their data through as we receive it and we do not warrant it.

Where a third party's own terms apply to data or a service you use through us, you agree to those terms as well.

10. Intellectual property

The Service, including the software, interface, charts, indicator implementations, forecast output, brand, and content, belongs to us or our licensors. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for your own analysis and trading while your account is in good standing. Nothing more is granted.

Content you create in the Service, such as your drawings, workspaces, journal entries, and notes, remains yours. You grant us the licence we need to store it, process it, back it up, and display it back to you so the Service can work.

11. Availability, changes, and support

We aim for high availability but we do not guarantee that the Service will be uninterrupted or error free. We may change, suspend, or discontinue any part of it, including features and plans, with reasonable notice where the change is material.

Maintenance, provider outages, and events outside our reasonable control can interrupt the Service. Where an outage is significant and prolonged, we will consider service credit on request.

12. Limitation of liability

To the fullest extent the law allows:

• We are not liable for trading losses, lost profits, lost opportunities, or lost data arising from your use of the Service.
• We are not liable for indirect, incidental, special, consequential, or punitive damages.
• Our total liability to you for any claim relating to the Service is limited to the amount you paid us in the twelve months before the event giving rise to the claim.

Nothing here excludes liability that cannot lawfully be excluded, including liability for fraud, or for death or personal injury caused by negligence.

13. Indemnity

You agree to hold us harmless from claims, losses, and reasonable legal costs arising out of your breach of these terms, your misuse of the Service, or your violation of any law or third-party right.

14. Suspension and termination

You may close your account at any time from your account settings or by contacting us.

We may suspend or terminate your access if you breach these terms, if we are required to by law, or if your use of the Service creates risk for us or for other users. Where the circumstances allow it, we will tell you why and give you a chance to fix the problem.

On termination, your licence to use the Service ends. Sections that by their nature should survive, including intellectual property, limitation of liability, indemnity, and governing law, survive.

15. Changes to these terms

We may update these terms. When a change is material we will publish the new version, update the effective date, and ask you to accept it the next time you sign in. Continuing to use the Service after a material change takes effect means you accept the new version.

Non-material changes, such as fixing a typo or clarifying wording, may be made without a new acceptance.

16. Governing law and disputes

These terms are governed by the laws of [[GOVERNING_LAW]], and the courts of [[GOVERNING_LAW]] have exclusive jurisdiction, without prejudice to any mandatory consumer protection rights you have where you live.

Before starting formal proceedings, please contact us at [[CONTACT_EMAIL]] so we can try to resolve the matter directly.

17. Contact

Questions about these terms: [[CONTACT_EMAIL]]